Faq

Assistance under the Solar Credit Scheme and entitlement to Small Technology Certificates (STC’s) is available to all businesses and residential properties except those that received assistance under the previous $8000 Solar Homes and Communities Plan (SHCP). 

 

If you require more information than what’s provided in our solar FAQs, please don’t hesitate to call us on 08 9303 9810.

Solar Power systems can be installed on roofs facing anywhere from due east to due west. North is best for absolute production, however a well designed system will match your solar production to your home’s electricity consumption. 

The size of system you will install depends on a number of factors. These include: 

→ How many panels will fit on your roof.

→ Your budget.

→ Your needs, a smaller system may be enough to offset your entire bill. 

→ Your future plans, if you intend on starting a family and staying in the house long term, go bigger. 

Once you have decided on the system you would like installed, we will contact your electricity network provider and obtain authorisation to have the system installed. Once approval has been granted, we will arrange an installation date with you, usually within 2-4 weeks. We will also send you a pack containing your invoice and paperwork to sign up to the Feed in Tariff. 

Your solar system works by converting light from the sun into energy which you can use in your home or export to the grid. Panels on your roof generate DC (Direct Current) Electricity, this is fed into an inverter which converts the DC electricity into 240 volt AC (Alternative Current) Electricity which can be used in your home. 

If you need more information than what is provided, please don’t hesitate to call us on 08 9303 9810.

A typical grid connected solar energy system consists of the following components:

Panels – The panels convert sunlight into DC electricity and then feed this electricity into the inverter. 

Inverter – The inverter converts the electricity produced by your panels from DC electricity to AC electricity which is what your appliances use. The inverter also records the electricity produced and on some models, can communicate with your computer.

→ Meter – Your meter records energy drawn from and sent back to the grid. 

Mounting System – This is what connects your system to the roof. 

Yes. Your solar system generates electricity during peak daylight hours. Any electricity produced during this time that is not consumed will be sold back to the grid. During the night when your solar system is not working, you will draw electricity from the grid. 

If you need more information than what’s provided in our solar FAQs, please do not hesitate to call us on 08 9303 9810.  

Yes. Additional panels may be added to existing systems where a larger inverter has been installed. Where a larger system is required that is not supported by the existing inverter, an additional inverter can be installed next to the existing one. 

You will continue to receive a bill/statement from your energy retailer. If the value of the electricity you have generated and sold back to the grid during the billing period exceeds the value of the electricity drawn from the grid (at around 20c/unit), then you will receive a credit balance on your statement. Synergy and Horizon periodically send cheques out for the value of credits. 

No. Once the voltage in the grid drops below a certain level, your inverter will shut down until the grid is back up and running. This is a requirement as Western Power line workers could be electrocuted if you send electricity back to the grid whilst they are working. 

Yes, our expert in-house installers are qualified licensed electricians accredited by the Clean Energy Council of Australia for the design and installation of your system. For more information, go to www.cleanenergycouncil.org.au  

Producing energy via a solar energy system helps the environment by reducing the need to burn carbon emitting fossil fuels such as gas and coal. 

For more information, please do not hesitate to call us on 08 9303 9810.